Do you like to receive your bill in the mail or electronically? We offer both! For whichever method you prefer, follow the directions below.
WEBSITE UNDER CONSTRUCTION
Minnesota Valley Light and Power Cooperative is currently changing over to a new software company and our ability to take payments on our website will not be available until after January 15, 2018.
Stop back after January 15th to register and see the new and improved enhancements for your account.
Please call the office at 320-269-2163 with any questions.
Mail: Bill Instructions
Readings are recorded on the 1st of each month and monthly bills are mailed around the 10th of each month. Payments are due by the 25th of each month. The delinquent charge is 1.5% of the total monthly charges on any bill not paid by the 1st of the following month. The envelope in which you receive your bill is designed so that it also serves as your return envelope for making a payment. This procedure may be confusing at first, but instructions on how to use your new envelope are shown below and will be printed on the back side of the envelope.
Minnesota Valley's meters are equipped with a "Turtle" automatic meter reading (AMR) system. The Turtle meters allow us to get a meter reading from any meter on any given day through our main computer in the office. These Turtle AMRs will help us in many ways by allowing us to get a reading the same day a member moves on or off; assist members with high energy usage concerns; eliminate the need for cooperative employees to go out and read meters when we have not received monthly readings; and notify Minnesota Valley if there is a problem on the line such as a service interruption (power outage).
The front of your billing envelope (Yellow envelope with blue accents).
The back side of your billing envelope with return envelope instructions.
These instructions for using the envelope to mail your payment to Minnesota Valley will be printed on the back of the envelope in which you receive your bill.